Privacy Policy

This Privacy Policy explains how Own Brand Music collects, uses, stores, and protects your personal information when you visit or make a purchase through our website. By using our platform, you agree to the practices described in this policy.

Own Brand Music is committed to handling your personal data responsibly and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you are accessing our platform from outside the United Kingdom, please be aware that your data may be processed in accordance with UK law.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of our platform following any update constitutes your acceptance of the revised policy.

What Information We Collect

When you use Own Brand Music, we may collect personal information, including your name, email address, billing address, and payment details when you make a purchase, your browsing behaviour and device information when you visit our website, and any communications you send us through our contact form or support channels.

We do not collect sensitive personal data such as health information, political opinions, or biometric data.

How We Use Your Information

We use your personal data to process and fulfil your licence purchases, send you order confirmations, receipts, and licence documentation, respond to your enquiries and provide customer support, improve our website and the services we offer, and comply with our legal obligations.

We will only contact you for marketing purposes if you have given your explicit consent to receive such communications. You may withdraw that consent at any time.

Who We Share Your Data With

Own Brand Music does not sell your personal data to third parties. We share your information with Stripe for payment processing, and with our website hosting provider to operate our platform. These partners are contractually required to handle your data securely and only for the purposes we specify.

We may also disclose your data where required by law or to protect the rights, property, or safety of Own Brand Music, our customers, or others.

How We Protect Your Data

Your payment information is processed securely through Stripe, our trusted payment partner. Stripe is PCI-DSS compliant and uses industry-standard encryption to protect your card details. Own Brand Music does not store, access, or hold any payment card information on its own servers. For more information on how Stripe handles your data, visit stripe.com/privacy.
We implement appropriate technical and organisational measures to protect all other personal data we hold against unauthorised access, loss, or misuse.

How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting legal, accounting, and reporting requirements. Typically, purchase records are retained for six years in line with UK tax and commercial law. Your Rights
Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data where we no longer have a lawful basis to hold it, object to or restrict how we process your data, and request a portable copy of your data.
To exercise any of these rights, please contact us through the Contact Us page on our website. We will respond within 30 days.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can manage or disable cookies through your browser settings at any time, though some features of our website may not function correctly without them.

Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via the Contact Us page on our website. If you are unsatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.